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EV Charging Products Supporting Services News

 One-Stop Supporting Services Launched for EV Charging Products, Escorting Global Clients’ Charging Scenario Deployment

To align with the market layout of our full-range EV charging products, we have simultaneously launched a targeted service system, providing end-to-end support for global clients from product deployment to long-term operation:

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    Localized Installation Support
    Offer multilingual installation manuals and 24/7 remote technical guidance; for public stations and commercial projects, we can coordinate with local cooperative service providers to offer on-site installation and commissioning, complying with electrical regulations of different countries.
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    Global After-Sales Guarantee
    All products come with 1-3 years of international standard warranty; a multilingual after-sales response channel (reply within 24 hours) is set up, and spare parts warehouses are deployed in major foreign trade regions to ensure fast replacement of faulty parts.
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    Customized Solution Services
    Customize “product + service” packages based on client scenarios (e.g., residential communities, logistics parks, supermarket charging stations), including charging equipment selection, scenario adaptation optimization, and later expansion planning.
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    Long-Term Operation & Maintenance Support
    Provide regular remote device inspection and software system upgrade services; for large station clients, on-site operation and maintenance training or regular on-site maintenance can be provided to ensure long-term stable operation of equipment.

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Whether you are a distributor purchasing EV charging products for the first time, or an operator needing to upgrade station services, you can obtain exclusive service plans via our foreign trade official website or sales team.

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